A single Mom is held hostage at gunpoint for fifteen days in an Arizona prison. A deranged murderer with an assault rifle traps a clerk in a Florida grocery. A 27-year-old woman comes face to face with a cop-killer in a convenience store. 80 students plead for their lives when a student turns a California high school into a war zone. A pilot must safely land a transatlantic flight carrying 100 passengers while a hijacker holds a gun to his head. A paranoid schizophrenic threatens to kill 9 employees when he takes over Atlanta FBI headquarters. For the first time, the hostages and negotiators who survived these ordeals describe the horrifying moments that changed their lives forever. It just doesn't get any tougher than this.